CONTACT · OFFICES
Boucher & Jones Fuels — Petro-Canada distributor

Call either office during the workday, or send us a note and it goes straight to the desk.

Waterloo office
519 743 3669
London office
519 453 6960
Hours
Monday – Friday · 7:00 – 17:30

Or send a note:

PROPANE ·  HD-5 · BULK · CYLINDER

Propane for southwestern Ontario, from cylinder to bulk tank.

Bulk propane on a standing route through Waterloo Region and Wellington, Perth, and Oxford counties — for grain dryers, livestock barns, rural homes, greenhouses, and forklifts. HD-5 spec, Petro-Canada wholesale-marketer chain, named rep on the account year-round.

01 / WHAT IT IS

HD-5 propane, drawn from Sarnia, on the same supply chain every working day.

Propane is the same product wherever you burn it — what changes is the size of the tank and the cadence of the delivery. The spec is CAN/CGSB-3.14, the supply is the Plains Midstream Sarnia NGL fractionator, and the chain into southwestern Ontario is the Petro-Canada wholesale-marketer network.

  • HD-5 is the spec

    CAN/CGSB-3.14 — at least 90% propane by volume, capped propylene and butane content, sulphur and moisture limits set so the fuel burns cleanly through residential, agricultural, and commercial equipment. Every litre B&J supplies is HD-5; the spec is the same one your furnace and your dryer were certified against.
  • Sarnia is the supply origin

    Almost all Eastern Canadian propane comes off the Plains Midstream Sarnia NGL fractionator. Southwestern Ontario sits inside truck-deliverable range of the terminal — that geography is what lets a local distributor with tanker pickup at Sarnia keep moving volume through events that disrupt rail. The 2019 CN strike was the empirical reference; the supply-continuity discipline that came out of it is named on the agriculture page.

SPEC · HD-5 PROPANE · CAN/CGSB-3.14
SUPPLY · PLAINS MIDSTREAM SARNIA NGL FRACTIONATOR · PETRO-CANADA WHOLESALE-MARKETER CHAIN

02 / FORMATS

Three tank sizes cover almost every account.

The right size follows the draw, the storage rules on the lot, and how much slack the operation wants between fills. Sizing is the conversation that happens at new service — the rep walks the property, reads the consumption math, and recommends the size the operation will live with for years.

  • 420 lb · 100 USWG

    The Canadian standard cylinder for a moderate residential or small commercial load — typically a propane water heater, range, and dryer in a home heated some other way. Manifolded pairs are common on cottages and supplementary setups. Refills two or three times a year on a typical account.
  • 500 USWG horizontal

    The standard primary-heat tank — rural homes of 1,500–3,000 sq ft, mid-size grain dryers paired with a second. Two to four fills a year on auto-fill. The size most accounts land on.
  • 1,000 USWG and larger

    For larger homes (3,500+ sq ft), heavy ag operations with paired tanks for redundancy, and any site whose peak-week burn exceeds what a 500 USWG can carry. Setbacks step up at this size — 25 ft to buildings, property lines, ignition sources, and air intakes — so the lot has to support it.

SOURCE · CSA B149.2 · O. REG. 211/01

03 / TANK PLACEMENT

Where the tank actually sits, and the setbacks that govern it.

SOURCECSA B149.2 · Propane Storage and Handling
Ontario O. Reg. 211/01 · Propane Storage and Handling
TSSA · administering authority

Aboveground · 125 to 500 USWG

Minimum 10 ft (3 m) from the nearest building, from the property line, from any ignition source, and from a mechanical air intake — including heat-pump and air-conditioner condensers. Most residential 500 USWG placements settle into a corner of the lot a reasonable walk from truck access; on a farm or a site, the equivalent walk is from the tanker’s spot to the tank.

Aboveground · 1,000 USWG and larger

Minimum 25 ft (7.5 m) from the same list. The larger setback is the structural reason most residential accounts run a 500 USWG tank rather than a 1,000 — the lot has to give 25 ft of breathing room. On a rural farm or an industrial site this is rarely a constraint; on a tight urban infill, it can rule out the larger size and push the conversation toward two paired 500s.

The site assessment

New propane service starts with a site walk: where the tank can sit, how the tanker will reach the fill point on a deep-snow morning, and whether the lot supports the size the consumption math points at. The setback table doesn’t have to be read by the customer; the assessment is what translates the rules onto the property.

04 / HOW WE HANDLE IT

Standing route, named rep, keep-full on the accounts that want it.

One rep on the account year-round. Coloured diesel, clear diesel, DEF, and lubricants on the same conversation if the operation runs them too. After hours, an answering service passes emergencies to on-call staff.

  • Keep-full delivery

    Most ag and residential accounts run on keep-full / auto-fill. The scheduling system holds a K-factor for the property — litres consumed per heating degree-day — and books the tanker before the tank drops past about 20–25%. The customer doesn’t watch the gauge; the truck arrives a few days before the question would have crossed anyone’s mind.
  • Pre-positioning where it matters

    For grain drying and any operation whose peak week exceeds the standing cadence, the standard is pre-positioning — top off bulk before harvest and before first hard frost. The empirical reference is the 2019 CN Rail strike; the discipline that came out of it shapes how the route runs through November and February.
  • One supplier, every fuel

    Propane on standing route, coloured diesel for off-road equipment, clear diesel off the cardlock network for plated trucks, DEF for Tier 4 engines, lubricants in the truck on delivery day. One rep on the account, one invoice if you want it.

DELIVERY · KEEP-FULL · K-FACTOR
OFFICE · 519 743 3669

05 / BY INDUSTRY

Same product, different cadence.

HD-5 is HD-5 — but the size of the tank, the rhythm of the deliveries, and the regulatory shape around the install change between a farm and a home. The two vertical pages carry the application-specific detail.

  • AGRICULTURE

    On the farm

    Grain dryers through the September–December peak, livestock barn heat year-round, greenhouse heat plus CO₂ enrichment. Paired 1,000 USWG tanks are the common dryer setup; bigger operations add a third for redundancy. Pre-position discipline starts in August.

    • Typical use
      Grain drying · barn heat · greenhouse · CO₂
    • Peak windows
      Sept–Dec drying · winter livestock heat
    • Tank pattern
      Paired 1,000 USWG bulk, often with third
    Propane for the dryer, the barn, and the greenhouse
  • RESIDENTIAL · HOME HEATING

    At the house

    Primary-heat furnaces and boilers on rural properties off the gas grid. Standard sizing for a 1,500–3,000 sq ft home is a 500 USWG horizontal tank with two to four fills a year on auto-fill. Larger homes step up to 1,000 USWG.

    • Typical use
      Primary heat · water heater · range · fireplace
    • Peak windows
      Nov–March winter heat draw
    • Tank pattern
      500 USWG standard, 1,000 USWG larger homes
    Residential propane in southwestern Ontario
06 / REGULATORY LANDSCAPE

Three pieces of paperwork worth knowing.

Most accounts have these handled at install. The page names them so they don’t turn into surprises later — and so the questions you ask the next time a tank goes in, you ask early.

  • TSSA FS-271-24 · 200 psig tanks

    Director’s Order FS-271-24 took 200 psig tanks (MAWP below 250) out of service on October 1, 2025. Tanks installed before roughly 2010 may need replacement; the MAWP is on the nameplate. Distributors can’t fill non-compliant equipment — if your tank is on the wrong side of the order, the replacement conversation happens before the next delivery.
  • ECCC E2 Plan threshold

    On-site propane storage at or above 4.5 tonnes (~9,300 L liquid) triggers a federal Environmental Emergency plan. A single 4,000 USWG tank crosses it. Most multi-tank ag installations are over the threshold, and most don’t know — the plan is a real document with real obligations. We flag it on accounts that cross the line.
  • The 2025 tax landscape

    Two changes: the federal carbon fuel charge on propane was set to zero on April 1, 2025 (SOR/2025-107) — a real number on every invoice since. The Ontario Gasoline Tax Act propane levy was removed July 1, 2025, but that one applied to road-vehicle propane, not stationary propane — residential, ag, and commercial propane was already non-taxable under it. Federal change yes, Ontario change administrative for most customers.

O. REG. 211/01 · TSSA FS-271-24 · ECCC E2 PLAN · SOR/2025-107
CSA B149.2 · CAN/CGSB-3.14

07 / FAQ

Practical questions.

01What size tank do I actually need?
For a 1,500–3,000 sq ft rural home on primary heat, a 500 USWG horizontal — two to four fills a year on auto-fill. For larger homes (3,500+ sq ft) or heavy ancillary loads (pool heater, multiple appliances), a 1,000 USWG. For a mid-size grain drying operation, paired 1,000 USWG tanks (often a third for redundancy). The rep right-sizes to your specific operation, not a formula.CSA B149.2 · OP-TANK-SIZING-RESIDENTIAL-PROPANE
02How does keep-full / auto-fill actually work?
After the first two or three deliveries, the scheduling system has a stable K-factor for the property — litres consumed per heating degree-day. From there the system runs daily, accumulating degree-days against the K-factor, and the truck is scheduled when estimated tank level drops into the 20–25% range. The customer doesn’t watch the gauge. New accounts run on a conservative K with extra slack; long-tenured accounts run tighter because the data underneath is better.SERVICE-KEEP-FULL-AUTOMATIC
03Do I own the tank, or does the supplier?
Either, depending on what you choose at new service. Supplier-owned is the most common residential model — no up-front cost, the supplier handles tank-side maintenance, switching suppliers later involves a tank swap. Customer-owned means buying outright (typically $2,000–$5,000+ depending on size and placement); no rental fee, no swap, but maintenance and eventual replacement are the customer’s cost. Lease-to-own is a less-common third option. B&J supports each.OPERATIONS · OWNERSHIP MODELS
04What happens if my tank runs dry?
Honest version: every propane supplier in the industry has run a tank dry at some point, and we have too. The leading causes are a sudden consumption shift the K-factor hasn’t caught, a customer on will-call who watched the gauge drift, a deep-snow week that delayed a truck, or a communication breakdown on a new account. When it happens after hours, the answering service passes the call to on-call staff. Before the appliances come back on, code requires a leak test and relight by a licensed gas technician — that’s the rule, not a supplier choice.OPERATIONS · CSA B149.1
05How is propane priced — and why does it move?
Propane pricing is a stack: the wholesale commodity at the Sarnia hub (the price-formation point for Ontario), the cost of moving it from Sarnia to the regional bulk plant, the cost of the last-mile bobtail delivery, dealer overhead, and HST. Sarnia is the biggest source of week-to-week movement; it tracks global LPG fundamentals — crude, US export demand, North American winter degree-days. The other layers are stickier and shift on quarterly cycles. The price on each invoice reflects the current state of the stack.OP-SARNIA-PROPANE-FRACTIONATOR-HUB
06Is there a carbon tax on propane?
No federal carbon fuel charge since April 1, 2025 (SOR/2025-107) — that was a real number on residential, ag, and commercial invoices and it’s been off since. The Ontario Gasoline Tax Act propane levy was removed July 1, 2025, but that one applied to road-vehicle propane only — stationary propane (residential, ag, commercial heat) was already non-taxable under it. Federal change real on the invoice, Ontario change administrative for most customers.SOR/2025-107 · ONTARIO GASOLINE TAX ACT
07Can I get propane, diesel, lubricants, and DEF on the same account?
Yes — most operations do. One rep on every line, one invoice if you want it, one after-hours number. The pairing is the default for a mixed-equipment farm or a fleet with a propane forklift — not the exception.OPERATIONS
NEXT STEP ·  SOUTHWESTERN ONTARIO

Talk to the office about your propane account.

Tell us where the propane is going — the dryer, the barn, the furnace — and what your draw looks like. We’ll size the program around it and sort diesel, DEF, and lubricants on the same conversation if they run on the same operation.

05 / COVERAGE ·  SOUTHWESTERN ONTARIO · 4 COUNTIES · LONDON · ST. THOMAS

Waterloo Region, Wellington, Perth and Oxford, plus London and St. Thomas.

Two offices, in Waterloo (155 Roger Street) and London (660 Clarke Road). Delivery across four counties and the cities of London and St. Thomas, with our own cardlocks in Waterloo, Guelph and Stratford. After hours, calls go to an answering service that passes emergencies to on-call staff.

Check your area · Postal code
CITY PAGES ·  7 IN THE AREA
WATERLOO REGION · WELLINGTON · PERTH · OXFORD

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